Managed IT & Support
Proactive IT management, not just break-fix
Most Perth businesses only hear from their IT provider when something breaks. We do the opposite — monitoring your systems around the clock, patching vulnerabilities before they become problems, and responding fast when something does go wrong.
Our managed IT packages give you a fixed monthly fee, a local support team, and complete visibility over your IT environment — all powered by ConnectWise RMM and our Microsoft Partner status.
All plans include
- Remote monitoring & alerting (24/7)
- Automated patch management
- Helpdesk support (business hours)
- Antivirus & endpoint protection
- Microsoft 365 licence management
- Monthly health reports
- ConnectWise RMM platform
- Perth-based support team
Our three service tiers
Essential
From $85/user/month
For businesses getting started with managed IT. Covers your core monitoring, patching, and helpdesk needs.
- Helpdesk — business hours
- Remote monitoring & patching
- M365 management
- Antivirus / endpoint protection
Business ⭐
From $150/user/month
Our most popular plan. Full IT coverage including EDR, MFA, cloud backup, and Entra ID management.
- Everything in Essential
- Microsoft Defender EDR
- Multi-factor authentication
- Cloud backup & disaster recovery
- Entra ID management
- Priority support SLA
Premium
From $200/user/month
For businesses with compliance requirements or elevated security needs. Includes 24/7 monitoring and SIEM.
- Everything in Business
- SIEM & security monitoring
- Cybersecurity compliance reporting
- 24/7 proactive monitoring
- Extended support hours
- Dedicated account review
Ready to get your IT sorted?
Book a free 30-minute IT review. No obligation — just clarity on where your business stands.